Privacy Policy

Effective Date: [Date]

Welcome to Living Goldenwell, Inc. (“Living Goldenwell,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.livinggoldenwell.com, or interact with any of our online platforms and services.By accessing or using our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.This policy applies to all visitors, customers, and users who are at least 18 years old and reside in the United States or other jurisdictions in which we operate. If you are a resident of California or the European Union, please refer to the relevant sections below to understand your specific privacy rights.

Who We Are

Living Goldenwell, Inc. is a U.S.-based company located in Seattle, Washington (ZIP Code 98136). We provide educational content, coaching, and community services designed to support and empower women—especially those navigating the challenges of caregiving within the sandwich generation. As the data controller of your personal information (as defined under applicable privacy laws), we are responsible for how your information is collected, used, and protected.

Whose Information We Collect

We collect personal information from the following categories of individuals:

Visitors to our website and digital platformsCustomers and subscribers of our services and programsIndividuals who contact us through our website, forms, or emailMembers of our online communityVendors, contractors, or business partners we work with

Some individuals may fall into more than one of these categories.

What We Collect

We collect two types of information:

Personal Information – Information you voluntarily provide that identifies you or can be used to identify you (e.g., name, email address, mailing address, phone number, etc.).Non-Personal Information – Data collected automatically through your browser or device (e.g., browser type, IP address, pages visited, time spent on the site, etc.).

How We Collect Personal Information

You may voluntarily share personal information with us when:

You sign up for a program, event, email list, or serviceYou fill out a form on our websiteYou send us a direct email or messageYou participate in one of our surveys, webinars, or community discussionsYou make a purchase or submit payment information

We do not sell, rent, or trade your personal information to third-party marketers.

Automatically Collected Information

When you browse our website, we may collect certain technical information automatically through the use of cookies and similar tracking technologies. This includes:

Your IP addressBrowser type and device typeThe pages you visit and how long you spend on eachYour referring website or linkGeneral geographic location (based on your device settings)

We use this data to better understand how visitors engage with our site and to enhance your experience.We may also use tools like Google Analytics to help analyze website usage. These tools may collect information such as how often users visit the site and what pages they view. You can learn more or opt out of Google Analytics tracking by visiting Google’s Opt-Out Page.

CHILDREN’S PRIVACY

Protecting the privacy of children is especially important to us. In accordance with federal law, our website and services are not intended for children under the age of 18. Living Goldenwell Inc. does not knowingly collect, use, or share personal information from individuals under 18 years old. If we discover that we have inadvertently gathered personal information from a user under 18, we will promptly delete that data and ensure it is not used for any purpose.If you believe that a child under the age of 18 has submitted personal information through our website, please reach out to us immediately at [email protected]. We encourage parents and guardians to have open conversations with their children about safe online practices.

HOW WE PROTECT YOUR PERSONAL INFORMATION

We are committed to safeguarding your information. Living Goldenwell Inc. uses a comprehensive security program—incorporating administrative, technical, and physical safeguards—to protect your personal data in accordance with industry standards and applicable laws.While no system can be 100% secure, we take reasonable steps to guard against unauthorized access, disclosure, misuse, or loss of personal information. This includes routine reviews and updates to our security measures. In the unlikely event of a data breach, we have a dedicated incident response plan to address and contain the situation swiftly.Our business partners and vendors are also required to uphold security protocols and notify us promptly if they suspect any compromise involving the personal data we've shared with them.

CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

If you are a California resident, you are entitled to specific rights under the California Consumer Privacy Act (CCPA). This section outlines your rights and how we uphold them.What We CollectWe collect personal information such as:

Identifiers (e.g., name, IP address)Contact details (e.g., address, phone number)Payment details (e.g., credit card number)Commercial data (e.g., services purchased)Internet activity (e.g., browsing/search history)Geolocation dataAudio/visual/electronic information

Your Rights Under the CCPA As a California resident, you may request:

Access: Up to twice a year, you may request to know what personal information we’ve collected, how we’ve used it, and with whom it was shared.Deletion: You may request we delete personal information we’ve collected, subject to legal and operational exceptions.

We do not sell your personal information.You will not be discriminated against for exercising your rights. To submit a request, please email [email protected]. We may require identity verification to protect your data.

VIRGINIA CONSUMER DATA PROTECTION ACT (VCDPA)

Virginia residents also have certain privacy rights under Virginia Code 59.1-577. You have the right to:

Access, correct, or delete your personal dataOpt out of the sale of personal information or targeted advertisingAppeal any denial of your request

To exercise these rights or appeal a decision, please contact us at [email protected]. As with California residents, we may request verification to confirm your identity.

GENERAL DATA PROTECTION REGULATION (GDPR)

If you are located in the European Union or a country governed by the General Data Protection Regulation (GDPR), the following applies:What We Collect and How We Use ItWe collect the types of personal information described above. Our lawful basis for doing so is legitimate interest, and we do not use your information for automated decision-making or sell it to third parties.Data Transfers and ProcessorsIf we transfer your personal data to a country not considered to have adequate data protections, we do so using methods compliant with GDPR (e.g., standard contractual clauses).Your GDPR Rights You may:

Request access to your dataRequest correction, deletion, or restriction of processingObject to processingRequest data portabilityKnow what data we collect, for what purposes, and with whom we share it

To make a request, please contact [email protected]. We will respond within GDPR’s required timelines and may need to verify your identity before proceeding. If you're not satisfied with how we handle your data, you have the right to file a complaint with your local data protection authority.

AUTHORIZING AN AGENT TO ACT ON YOUR BEHALF

You may appoint someone to exercise your privacy rights on your behalf. This authorized agent must provide proof of your authorization or legal power of attorney. We may contact you directly to verify this authorization. Authorized agents are strictly prohibited from using your data for any reason other than to fulfill your specific request or for verification and fraud prevention.

PRIVACY RIGHTS IN OTHER JURISDICTIONS

For users in other states or countries with privacy laws similar to the ones mentioned above, we handle your data with the same level of care and transparency. We follow all relevant laws in collecting, managing, and disclosing your personal information and remain committed to not selling your data or engaging in automated decision-making.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy was last updated on October 5, 2023, and is effective as of that date. We reserve the right to modify this policy at any time. Changes will be posted on our website at www.livinggoldenwell.com, and we encourage you to review the policy periodically.

CONTACT US

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

Living Goldenwell Inc.

Seattle, Washington, United States, 98136

[email protected]

www.livinggoldenwell.com