INTRODUCTION
Welcome to Living Goldenwell, Inc. ("Living Goldenwell," "we," "our," or "us"). We value your privacy and are committed to protecting the personal information you entrust to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.livinggoldenwell.com, or interact with any of our online platforms and coaching or consulting services.
By accessing our website or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms & Conditions. If you do not agree with our policies and practices, please do not use our Services.
This policy applies to all visitors, customers, and users who are at least 18 years old and reside in the United States or other jurisdictions in which we operate. For residents of California, Virginia, or the European Union, please refer to the relevant sections below for additional privacy rights specific to your jurisdiction.
Living Goldenwell, Inc. is a U.S.-based company headquartered in Seattle, Washington (ZIP Code 98136). We provide educational content, coaching, community services, and support resources designed to empower family caregivers—especially those in the sandwich generation. As the data controller of your personal information (as defined under applicable privacy laws), we are responsible for how your information is collected, used, and protected.
We collect personal information from the following categories of individuals:
Visitors to our website and digital platforms
Customers and subscribers of our services and programs
Individuals who contact us through our website, forms, or email
Members of our online community
Vendors, contractors, or business partners
Some individuals may fall into multiple categories simultaneously.
We collect two primary types of information:
Information you voluntarily provide that identifies you or can be used to identify you, which may include:
Full name
Email address
Mailing address
Phone number
Payment information
Account credentials
Communication preferences
Service usage data
Data collected automatically through your browser or device, which may include:
Browser type and version
IP address
Device type and identifiers
Pages visited and navigation patterns
Time spent on our site
Referring website or link
General geographic location (based on IP address or device settings)
You may voluntarily share personal information with us when:
Creating an account on our platform
Registering for a program, event, or service
Subscribing to our email newsletters
Completing forms on our website
Sending us direct messages or emails
Participating in surveys, webinars, or community discussions
Making purchases or submitting payment information
Providing testimonials or feedback
As stated in our Terms & Conditions, we do not sell, rent, or trade your personal information to third-party marketers.
When you browse our website, we may collect certain technical information automatically through cookies and similar tracking technologies. This information helps us:
Understand how visitors engage with our site
Improve website functionality and user experience
Detect and prevent security issues
Analyze the effectiveness of our content and services
Customize your experience based on your preferences
We may use tools like Google Analytics to help analyze website usage. These tools collect information such as how often users visit the site and what pages they view. You can learn more or opt out of Google Analytics tracking by visiting Google's Opt-Out Page.
We use your personal information for the following purposes:
To provide and maintain our Services
To process transactions and fulfill orders
To send administrative communications and service announcements
To deliver content and product recommendations relevant to your interests
To respond to your inquiries and provide customer support
To improve and personalize your experience with our Services
To develop new products, services, and features
To prevent fraud and enhance the security of our Services
To comply with legal obligations
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
We may share your information with the following categories of third parties:
Service Providers: Companies that help us deliver our Services (e.g., payment processors, email providers, hosting services)Professional
Advisors: Legal, accounting, or other professional consultants
Legal Authorities: When required by law, court order, or governmental regulation
Business Transfers: In connection with a merger, acquisition, or sale of assets
When we share information with third parties, we require them to respect the security of your personal data and treat it in accordance with applicable laws. We do not allow our third-party service providers to use your personal data for their own purposes.
Protecting the privacy of children is especially important to us. In accordance with federal law, our website and Services are not intended for individuals under 18 years of age. Living Goldenwell does not knowingly collect, use, or share personal information from individuals under 18. If we discover that we have inadvertently gathered personal information from a user under 18, we will promptly delete that data and ensure it is not used for any purpose.
If you believe that a child under 18 has submitted personal information through our website, please contact us immediately at [email protected]. We encourage parents and guardians to have open conversations with their children about safe online practices.
We implement a comprehensive security program—incorporating administrative, technical, and physical safeguards—to protect your personal data in accordance with industry standards and applicable laws. These measures include:
Encryption of sensitive data in transit and at rest
Secure access controls and authentication procedures
Regular security assessments and vulnerability testing
Staff training on data protection best practices
Vendor security reviews and contractual safeguards
While no system can guarantee absolute security, we take all reasonable steps to guard against unauthorized access, disclosure, misuse, or loss of personal information. In the unlikely event of a data breach that compromises your personal information, we will notify you in accordance with applicable laws and implement our incident response plan to address and contain the situation promptly.
Our business partners and vendors are contractually required to uphold comparable security protocols and to notify us immediately if they suspect any compromise involving the personal data we've shared with them.
If you are a California resident, you are entitled to specific rights under the California Consumer Privacy Act (CCPA). This section outlines your rights and how we uphold them.
We collect personal information such as:
Identifiers (e.g., name, IP address)
Contact details (e.g., address, phone number)
Payment details (e.g., credit card number)
Commercial data (e.g., services purchased)
Internet activity (e.g., browsing/search history)
Geolocation data
Audio/visual/electronic information
As a California resident, you may request:
Access: Up to twice a year, you may request to know what personal information we've collected, how we've used it, and with whom it was shared.
Deletion: You may request we delete personal information we've collected, subject to legal and operational exceptions.
Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
We do not sell your personal information.
To submit a request, please email [email protected]. We may require identity verification to protect your data.
Virginia residents have certain privacy rights under Virginia Code 59.1-577. You have the right to:
Access, correct, or delete your personal data
Obtain a copy of your personal data in a portable format
Opt out of the sale of personal information or targeted advertising
Appeal any denial of your request
To exercise these rights or appeal a decision, please contact us at [email protected]. As with California residents, we may request verification to confirm your identity.
If you are located in the European Union or a country governed by the General Data Protection Regulation (GDPR), the following applies:
We collect the types of personal information described above. Our lawful bases for processing your data include:
Contractual necessity (to provide you with our Services)
Legitimate interests (to improve our Services and communicate with you)
Your consent (where specifically requested)
Legal obligation (to comply with applicable laws)
We do not use your information for automated decision-making or profiling, and we do not sell it to third parties.
If we transfer your personal data to a country not considered to have adequate data protections, we do so using methods compliant with GDPR (e.g., standard contractual clauses).
You may:
Request access to your data
Request correction, deletion, or restriction of processing
Object to processing
Request data portability
Withdraw consent at any time (without affecting the lawfulness of processing based on consent before withdrawal)
For users in other states or countries with privacy laws similar to the ones mentioned above, we handle your data with the same level of care and transparency. We follow all relevant laws in collecting, managing, and disclosing your personal information and remain committed to not selling your data or engaging in automated decision-making.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage information. Cookies are small text files stored on your device that help us recognize you and remember your preferences.
Essential cookies: Required for the website to function properly
Analytical/performance cookies: Help us improve our website by collecting anonymous information
Functionality cookies: Remember your preferences and settings
Targeting cookies: Record your visit, pages visited, and links followed
Most web browsers allow you to control cookies through their settings. You can:
Accept or decline cookies
Delete cookies after each session
Set your browser to notify you when receiving cookies
Please note that disabling certain cookies may impact the functionality of our website.
We reserve the right to modify this policy at any time to reflect changes in our practices, Services, or legal requirements. Changes will be posted on our website at www.livinggoldenwell.com, and the "Last Updated" date at the top of this policy will be revised accordingly.We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:
Living Goldenwell Inc.
Seattle, Washington, United States, 98136